LiquidEarth Live Sessions require an active internet connection to communicate with our collaboration servers.
In some restricted network environments (e.g., corporate or institutional networks), outgoing connections may be limited by firewall rules.
If you experience issues joining or staying in a Live Session, please ask your IT department to verify that the following firewall rules are allowed.
Rule | Ports | Protocol | Direction | Destination | Purpose |
---|---|---|---|---|---|
1 | 80, 443 | TCP | Outbound | Any | General web communication (HTTPS, API access) |
2 | 37000–37100 | TCP/UDP | Outbound | Any | Real-time session data and synchronization |
3 | 7778 | UDP | Outbound | Any | Optional – Quality of Service (QoS) and performance optimization |